Backups That Survive a Restore Test: A Practical Recovery Plan
A green backup job is not proof of recovery. Define acceptable data loss, protect the backup boundary and rehearse a complete application restore.
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Tech
Practical notes on how AI changes the way people work, choose tools and manage risk—plus occasional software, cloud, security and wider technology topics when they change the decision in front of us.
Latest articles
Reliable Webhooks: Retries Without Duplicate Business Actions
Use Stripe’s documented delivery behaviour to design verified intake, durable processing and replay-safe business actions without assuming event order.
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Accessible Forms: Help People Finish, Correct Errors and Know What Happened
Build better enquiry and booking forms with native labels, useful instructions, recoverable validation and clear submission feedback—not a new component library.
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From Expert Systems to AI Agents: How the Way We Use AI Changed
A practical history of AI interfaces—from specialist systems to chat, multimodal assistants and agents—and what each shift changed for the person using the tool.
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AI Agents at Work: Permissions, Approvals and a Way Back
A practical control model for using AI agents without turning a helpful workflow into an unbounded Production operator.
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Rules, RAG or Fine-Tuning: Choose the Smallest AI Approach
A decision guide for choosing deterministic workflow rules, retrieval-augmented generation or fine-tuning without making the solution larger than the problem.
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Passkeys: What Changes When Passwords Are No Longer the Default
Passkeys replace a shared password with site-bound public-key credentials, but a safe rollout still depends on enrolment, recovery and fallback design.
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Multimodal AI: What Changes When One Workflow Can Read, See and Hear
Multimodal AI can combine text, images, audio and video inside one case, but useful adoption depends on preserving evidence, protecting data and keeping people at consequential decisions.
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Choosing AI Tools: What to Check Before the Benchmark Score
Benchmarks can compare a controlled capability, but Australian organisations should select AI tools by workflow fit, data boundaries, controls, operating cost and the ability to exit.
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Australian Privacy and Cyber Rules That Changed What You Ship
Three Australian obligations now sit inside ordinary software decisions: a privacy claim the regulator does not administer, ransomware payment reporting on a 72-hour clock, and automated decision-making disclosure from 10 December 2026.
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Email Authentication: Why Business Mail Gets Rejected, and What Fixes It
SPF, DKIM and DMARC each prove something different about a message. What each one actually checks, the order to deploy them without breaking mail, and why the forgotten sender is almost always the cause.
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HTTP Caching Without Serving the Wrong Response
A practical way to separate browser and shared caches, choose Cache-Control directives, define cache keys and verify that faster delivery does not cross a user or content boundary.
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